Legal

Refund Policy

Last updated: 1 June 2026

We want you to be happy with Elite8K. This Refund Policy explains when refunds are available and how to request one.

Money-back guarantee

Eligible new subscriptions are covered by a money-back guarantee within the stated period from your first purchase, provided the issue can't be resolved by our support team.

How to request a refund

Contact support with your account email and a short description of the problem. We'll first try to fix the issue, and process an eligible refund if we can't.

Exceptions

Refunds may not apply to renewals, promotional pricing, or where excessive use or terms violations are detected. Free trials are not charged and therefore not refundable.

Processing time

Approved refunds are returned to your original payment method. Banks may take several business days to show the credit.

Questions about this policy? Contact us.